DSN Group Support

Always on call with 100% satisfaction guaranteed service

Call Support

888-445-2919, option 1

Open a Ticket

help@dsngroup.net

Are you looking for responsive, reliable IT Support services?

DSN Support Services can help you meet your IT support needs including Antivirus, hacking intrusions and data security services. We offer plans designed to augment your existing IT staff or specialized solutions:

  • Backup and recovery, disaster recovery solutions
  • Security services and intrusion detection
  • Desktop solutions for end user support
  • Server and network solutions

Working with DSN Support Services is a smart way to keep costs down and your critical  business  tools up and running:

  • Quick Response – Emergency response time is one hour or less guaranteed. We can log onto your PC or server remotely and resolve many issue immediately without the wait for a technician to travel.
  • Reputable – DSN Group has been around since 1994. Our proudest accomplishment is the large number of long term clients who put their trust in us.
  • Experienced – Our engineering team is highly skilled with significant industry experience. We provide our staff continuing education in a variety of technologies allowing them to stay current with the latest technology.

100% Satisfaction Guarantee – We want you to be completely satisfied with our services  - no
hassles, no problems. Call us for a customized quote  888- 445-2919

Affordable, Customizable Service Plans

We offer a predictable  IT service options to optimize operations, manage risk and deliver measurable business value to our customers, all  to fit within your budget and keep your systems running.

Support Services

Backup and Disaster Recovery

We will align your backup and recovery systems according to your specific needs to provide the ability to recover your data within the service level agreement time you choose plus the ability to prove it to the firm. 1TB, 10TB or 100’s of TB’s; we have a service plan that can be tailored for you.

Network Management, Maintenance & Monitoring

Predictable network and system management with quarterly  health reviews deliver added protection, visibility, monitoring and  provide alerts on your network assets – Switches, Access Points, Load-Balancers, and Firewalls.

Desktop Solutions

Professional monitoring with desktop security, managed anti-virus and patch management with compliance reporting offered  with flexible solutions to meet your specific needs and  budget.

Server Solutions

Advanced performance monitoring including CPU, disk space, Queue length, memory, patch status and connectivity. OS and 3rd Party Patch Management. Scheduled preventative maintenance. Our support programs are suitable for IT staff augmentation or firms that would like to completely outsource.  DSN includes monitoring, reporting, support resources to help with the “peaks” in providing support to the business, automation management or custom services.