DSN Group Managed Services

Smart outsourcing of managed services with DSN Group

Reliable, Affordable and Flexible

Choosing an outsourced Managed Services option is a smart decision when you partner with DSN Group’s experts. We work with you to customize a tailored solution to meet your needs and budget, helping you remain agile in an unpredictable world:

Staff augmentation and peak coverage
Improve end user support & responsiveness
Proactive data security management and regulatory compliance
Innovation and thought leadership to face tomorrow’s challenges

Value Added Services

Custom tailored IT Support Plans:

Proactive Support
A La Carte options
Block of hours
Supplemental staffing
Key technology expertise
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Servers

Monitoring of alerts and failed jobs
Backup Application Maintenance
Scheduled Preventative Maintenance
Daily report Review
Remediation of failed backups
Overview and status of storage utilization and capacity
Remediation of any replication issues
Weekly and Monthly overview reporting
Overview of open/closed tickets
Quarterly restore validation
Applying patches as needed
Restores of data as needed
Quarterly onsite account review

Managed Backup

Reduced Costs:

Less storage space required
Less bandwidth needed
Recover to dissimilar hardware if needed

Improved Productivity:

Back up more data in less time
Minimizing downtime with faster restore times
Restore a single file or a complete volume from any point in time you have data backed up

Increased Awareness:

Centralized NOC Management and Monitoring by our engineering team
Detailed monthly reports on backup status

Increased Confidence:

Regular backups minimize business downtime in the event of a data loss
Backups are always scheduled and managed by experts