Helping customers across every industry prepare for the future

AI-enhanced diagnostics, intelligent supply chains, digital twin technology: driven by the pandemic, these structural changes are happening faster now than ever. Microsoft has developed platforms and tools for you to keep up with this innovation and for companies to gain a competitive edge. Discover how we are helping customers prepare for the future!

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Happy New Year

As we look forward to a New Year, the team at DSN Group, Inc. would like to express our gratitude for your support in 2021. Wishing you and yours health, happiness, peace and success in 2022. Happy New Year!

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3 Smart Ways to Exceed Your Customers’ Digital Expectations

The drive to become a customer experience-focused business doesn’t just come from the C-suite. Anyone with a deep understanding of today’s digital mandate and a strong vision for what digital experiences can do for customers and business can lead the charge.

There is potential for a huge upside, as businesses increasingly correlate strong customer experience with revenue growth. For leaders and teams wanting to combine creativity and technology, we’ve identified three ways to kickstart their experience-driven digital strategy.

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Thrive with employee experience

What’s your best estimate of the percentage of employees at your organization who are fully engaged at work? What percent is actively disengaged? Share here and get this research report from @Citrix to see how your organization compares. Get in touch to learn how the employee experience experts at DSN Group, Inc. can help you improve your numbers.

#EX #EmployeeExperience

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Leveraging Tech to Improve Customer Experience: 11 Smart Techniques

CX is vital in helping a company retain its customers and grow its customer base through organic referrals. From intelligent chatbots available 24/7 to personal touch technologies, data-driven solutions are engaging customers in profound new ways. In this article, 11 members of Forbes Technology Council explain how organizations can use intelligent tech can improve their customers’ experience.

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