Downtime and disruptions cost money. IT is asked to manage a multitude of systems, applications, networks, platforms and to keep it all secure. Your business depends on your IT systems.
DSN Support Services can help you meet your IT support needs. We have programs/plans for specific needs, such as, backup & recovery, disaster recovery solutions, security services, desktop solutions, server solutions, and network solutions.
Here are the reasons you can depend on DSN Support Services to keep you and your business up and running:
- Quick Response – Emergency response time is one hour or less guaranteed. We can log onto your PC or server remotely and resolve many issue immediately without the wait for a technician to travel
- Reputable – DSN Group has been around since 1994. Our proudest accomplishment is the large number of long term clients who put their trust in us.
- Experienced – Our engineering team is highly skilled with significant industry experience. We provide our staff continuing education in a variety of technologies allowing them to stay current with the latest technology.
- 100% Satisfaction Guarantee – We want you to be completely satisfied with our services. We will do whatever it takes. No hassles, no problems.
We provide organizations with predictable, business-focused IT services that optimize operations, manage risk and deliver measurable business value to our customers.
We have support plans that can fit within your budget and keep your systems running. The following are some of the Plans you can choose from:
Backup, Recovery and Disaster Recovery. DSN Group will align your backup and recovery systems with your business needs. Backup and data protection is all about recovery. We deliver the ability to recover within a specific service level (time period) plus the ability to prove it to the firm. 1TB, 10TB or 100’s of TB’s; we have a service plan that can be tailored for you.
Desktop Solutions. Professional Monitoring. Core Desktop Security. Managed Anti-virus. Patch Management. Managed Compliance Reporting. Flexible and customized solutions to meet your specific business needs and control cost. We have the right resource at the right time to support your staff – IT, a department or location.
Network Management, Maintenance & Monitoring. Predictable network and system management. Quarterly network health reviews. We deliver added visibility, monitoring and alerts on your network assets – Switches, Access Points, Load-Balancers, and Firewalls.
Server Solutions. Advanced performance monitoring including CPU, disk space, Queue length, memory, patch status and connectivity. OS and 3rd Party Patch Management. Scheduled preventative maintenance.
Our approach is grounded in people, process and technology. Our support programs are suitable for IT departments looking for additional assistance or firms that would like to completely outsource. That assistance could be with monitoring, reporting, support (resources to help with the “peaks” in providing support to the business), automation management or custom services.
Responsive. Follow Up. Follow Through. Communication.
For additional information, please contact firstname.lastname@example.org